Cancellation Policies

Private Tour Cancellation Policy

Private Tours are non-refundable. If you cancel a Private Tour at least two weeks prior to the departure date, 50% of the cost may be used as credit towards a new Private Tour departing within twelve months of the cancellation date. If the weather creates a safety concern, either before or during the tour, the tour will be cancelled and you will be fully refunded.

Retail Shared Tour Cancellation Policy

Retail Shared and Private Tours are fully refundable if you cancel within 24 hours of booking or 14 days prior to the departure date. If the weather creates a safety concern, either before or during the tour, the tour will be cancelled and you will be fully refunded.

Last Minute Booking Cancellation Policy

Last Minute Bookings are non-refundable. If the weather creates a safety concern, either before or during the tour, the tour will be cancelled and you will be fully refunded.

Please let us know if you have any questions.